And so it appeared, until our order didn't come and everyone around us was served.
I caught the attention of the waiter, even though he was not the server, which resulted in he bringing us salads himself.
Then we waited and we waited and we waited. Finally, the main chef came around to get feed back on his cooking. We told him we'd like to comment, but were waiting to be served. He said we'd be served within five minutes. I pointed out that there were other tables with the same situation.
Within five minutes everyone was served.
Firstly, we all never were agitated by the delays. For the most part, the system was working and we were having fun socializing!!
The meal was exceptional. Their famous chocolate mousse would be worth the wait any day.
Obviously, a server was not assigned to follow up on the waiter's tables. Whoever was in charge did not trouble shoot, so the pattern continued.
Same is true in all systems. System problem has to be acknowledged, glitch found, solution created.
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